HM Revenue and Customs (HMRC) will allocate a guaranteed £1.6 million over the next year (April 2019 to 2020) to the voluntary and community sector (VCS) to support their customers who need extra help understanding and complying with their tax obligations and claiming their entitlements, including those who are currently digitally excluded. From 2020 HMRC will develop a longer term strategy, working with the VCS to provide the best support for customers who need extra help. 
HMRC are looking for VCS organisations to help customers to form or rebuild a relationship with HMRC that enables them to engage directly with them in the future.
HMRC are inviting bids for funding of between £10,000 and £450,000, with a maximum threshold set at 50% of your organisation’s turnover (last audited accounts).
Bids should include one or more of the following activities:
• Advice and support – Providing direct advice and support for HMRC’s customers who need extra help and cannot afford to pay for it
• Digital inclusion – Assisting customers who are digitally excluded, to build their confidence and capability to use HMRC’s online services for themselves
• Specialist support and referrals – Providing specialist advice and taking referrals by telephone or email from HMRC’s Needs Enhanced Support (NES), and assisting customers who need independent advice and support with more complex tax issues, for example complicated PAYE issues, or claims for Special Relief and appeals
For further information and to apply, visit: www.gov.uk/government/publications/hmrc-grant-funding-application-guidance/hmrc-grant-funding-2016-to-2019-application-guidance
Deadline: Friday 2 November 2018