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Home Office consultation on the criteria for designating bodies in the police super-complaints system

21 Nov 2017 - 14:48 by michelle.foster

The Policing and Crime Act 2017 includes provisions for the introduction of a new policing super-complaints system. The Home Office knows that systems have, in the past, sometimes been too slow in capturing major issues, such as widespread child sexual abuse or the misuse of stop and search. Complementing wider reforms to the individual complaints system, the Government committed to bring in a ground-breaking system of police super-complaints. Home Office

The super-complaints system provides a new mechanism for organisations that have been designated by the Home Secretary to raise concerns about systemic issues in policing which are, or appear to be, significantly harming the interests of the public, and require a response. Whilst there are existing super-complaints systems in the financial and commercial sectors to protect the interests of consumers, this will be the first to cover a public sector body.

The new system will enable organisations, such as charities, to apply to become Designated Bodies (DBs) so that they can raise issues on behalf of the public about patterns or trends in policing that are not otherwise dealt with by the existing complaints system.

This public consultation has been launched to gather views on the criteria which organisations should meet if they wish to become a DB. These criteria will be set out in secondary legislation and open to parliamentary scrutiny. Views are welcomed on this subject which will help the Home Office to strike the right balance between providing maximum access to this new system, whilst also ensuring that those designated are able to fulfil the associated responsibilities.

For further information and to give your views, visit: www.gov.uk/government/consultations/criteria-for-designating-bodies-in-the-police-super-complaints-system, or email: [email protected]

Deadline: Friday 8 December 2017, 11.45pm

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