Resolving Disputes

The Local Compact
The Compact for Manchester has a Code of Practice on Funding. This can be presumed to cover Commissioning and Procurement, although there is no specific reference to these. Undertakings under the Compact are not currently legally enforceable.
If the Compact process fails to provide an acceptable resolution, then voluntary organisations may need to resort to remedies in public law.

Remedies in Public Law
The Public Law Project is a national project providing voluntary-sector organisations with training, information and advice (by telephone and email) on public law issues. There may be the facility to take on particular cases, pursuing these through complaints procedures, the Ombudsman scheme or court proceedings.

Public Law Project Telephone Help-line
(020) 7520 3161 Mondays - Fridays: 10am - 4pm
Advice is also available via email

For further information about the training programme, please contact: Terry Perkins, the Project’s Training Officer, at NAVCA 0114 289 3972 or email: [email protected] or visit the NAVCA website: www.navca.org.uk.   

Some training places may be available locally. To check, contact Manchester Community Central on 0333 321 3021