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Manchester Community Central

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Volunteer Reception Assistant

Organisation: Shelter, The National Campaign For Homeless People Ltd
Minimum amount of hours required:

4

Time for the opportunity:

This grid shows when you can volunteer for this organisation (e.g. Monday Morning)

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Morning
Afternoon
Evening

Description of opportunity:

Assisting the administrator with reception duties supporting the operation of your local Shelter Office in their day to day business. Main Tasks • Meeting and greeting clients • Booking in clients for interviews with our advisers • Answering the telephone taking messages • Inputting information on to our Customer Relationship Management system (CRM) • General basic admin, such as photocopying, scanning, creating client files and filing
Skills / Qualifications:

Skills and Abilities Required
• Experience of working with the public
• Ability to organise your own work, manage your time and work on your own initiative
• Using computer programs such as Word and Excel
• Effective communication skills and the ability to understand the needs of our customers
• Willingness to follow Shelter’s policies, including volunteering, health and safety, equality and diversity and confidentiality
Recruitment Process: Application Form, Informal Discussion, DBS Check, References
Area of interest: Administration, Advice Work, Community Work, General and Helping, Health, Hospitals and Hospices, Homeless and Housing, Human and Civil Rights, Mental Health

There are currently no volunteer opportunities.